The sales Operations & Marketing Manager will act as ‘the face of Edspace’, proactively engaging with potential clients and winning new business.
For new business you will continue to make Edspace a welcoming and fresh place to be, creating a value proposition beyond just desk hiring.
You will shape the way Edspace is marketed to new and existing partners by developing an innovative communication and PR strategy to ensure Edspace continues to be considered at the forefront of education innovation.
Build a robust process for lead generation, working alongside Emerge Education to develop and mine the right data to make informed choices on outbound leads
Engage in with ‘cold-calling’ techniques to spread the word and share the Edspace vision within education
Provide real-time visibility on the sales process and lead development using Hubspot
Ensure the inbound lead process (via social media and the website) are user friendly with minimal friction
Launch and optimise a lead retargeting strategy
Overall responsibility for the sales aggregator platforms (Hubble, Nomad etc)
Maintain an active relationship with other coworking spaces to ensure we form a strong connection with partners and are actively engaged in the coworking market and its development
Secure new business, both virtual and physical memberships and work to metrics and targets set by the Edspace MD
Conduct regular show-arounds
Ensure all member invoicing is kept up to date
Optimise current systems and process to maintain a smooth onboarding process for new Members
Actively devise ways to up and cross sell products and services to existing Members
Responsible for the marketing calendar to ensure quality content is circulated through all channels
Website optimisation to position Edspace as a leading partner and ‘must have’ membership for members
Monitor and respond to inbound website enquires, delegating where necessary
Overall ownership of the social media channels, channel spend, ROI and reach
Build up an events calendar for targeting new business outside of education start-ups (schools, educators, government and policy contacts)
Research and develop other forms of funding, including grants, bids and sponsorship opportunities
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience.
You will want to impact change, helping to grow and shape the Edspace business. You don’t want to be ‘just another cog in the wheel’ and will thrive in a startup environment where your ideas count
We are looking for someone with a ‘can do’, positive attitude who loves to be surrounded by innovation
You are highly organised and efficient with strong attention to the finer details. To your friends you are the organiser, the person who makes stuff happen
You have a methodical approach, ensuring enquiries/issues are progressed through to conclusion
You are able to work autonomously whilst maintaining strong communication as part of a team
You’ll be someone who loves people, who enjoys welcoming people in and sharing a lemonade or beer with lively member companies and CEO’s
You are a free thinker who likes to bring people together
You’ll enjoy working in a fast paced, creative, energetic space, with a close team
A bit about Edspace
We are a small and energetic team, proud to support innovation in education and the hundreds of clients in the Edspace network. We love providing a co-working space that buzzes with interaction and fun. We listen to our clients, shaping and evolving the space to suits our members. We passionately believe that the office environment needs to be agile and adaptive to provide a great backdrop for fostering growth.
Located in the Hackney College campus in the heart of Hoxton, we offer a unique community and an annual programme of events to give education companies the best start. Members range from tech companies, such as a chatbot that teaches languages, to organisations that are starting new schools.