The AMP Coworking Community Manager

Full Time Vancouver, BC The Amp

Status: Full time permanent employee, 37.5 hours/week (8:30 AM – 4:30 PM)
Salary: $45,000-$50,000 plus benefits
Application Deadline: July 14, 2019
Start Date: August 5, 2019

About Ecotrust Canada

Ecotrust Canada is an enterprising charity powered by the vision of people and nature thriving together. We develop innovative economic solutions that enable rural and remote communities across Canada to lead in the management of, and benefit from, local resources – from forestry to fisheries to housing and energy. Our on-the-ground work and systems approach is entrepreneurial, partnership-based and relentlessly practical. Learn more at ecotrust.ca

About The Amp

The Amp is a social enterprise launched by Ecotrust Canada in 2014. We offer a shared space for mission-driven organizations and individuals to connect and collaborate every day. Ideally located at the crossroads of Gastown and Chinatown in the historic BC Electric Building in Vancouver, The Amp is a bright, beautiful space complete with all the amenities that social purpose teams need to thrive.

Position Overview: 
Your role will be to manage The Amp coworking space by driving growth in membership, facilitating relationships between members of the community, marketing, managing day-to-day operations of the business and performing administrative duties. With a focus on service, membership and community development, the Coworking Community Manager will create an inviting atmosphere for all members, recruit new mission-driven members, and ensure new members are welcomed into the community.

In addition to bringing the right blend of technical skills, we seek a candidate who is flexible, confident, deeply competent and professional in their workplace approach. This position requires effective interactions and excellent communications with a wide range of internal and external clients, and the willingness and ability to take on special assignments as required.

 

Duties and Responsibilities:

1)       Marketing and Membership Sales:

  • Maintain an organized list of potential members, and proactively conduct outreach to fill vacancies as needed to achieve a minimum 90% occupancy target
  • Manage marketing activities for The Amp, including social media and website management
  • Establish and maintain good working relationships with members, community groups, funders and other organizations to grow The Amp’s public engagement and brand awareness

2)       Day-to-Day Operations

  • Act as the go-to person for member issues and concerns
  • Promptly address equipment or service issues and coordinate with external contractors as needed (ie. Maintenance, cleaning, phones)
  • Ensure the reception area and coworking space is always clutter free and professional looking
  • Ensure shared supplies are always fully stocked – copier paper, toner, tea, coffee, milk

3)       Community Development:

  • Lead the monthly Events Committee Meetings, and help organize community events at The Amp
  • Lead the monthly Health and Safety Committee Meetings
  • Maintain a clean and welcoming onboarding process for new members
  • Sustain and grow The Amp culture of a shared space for mission-driven organizations
  • Uphold an engaged community of members by encouraging participation in events and activities

4)       Front Desk and Office Administration:

  • Greet members and guests, answer the telephone, respond to enquiries, collect mail, receive deliveries
  • Execute member agreements with new and renewed members
  • Conduct other administrative tasks and errands as needed

5)       Amp Governance and Management:

  • Attend board meetings to provide updates on the Amp community and operations
  • Ensure coworking policies and procedures are followed by all members
  • Communicate all updates and reminders to members respectfully and clearly
  • Manage the Amp budgets and keep on top of financial duties

Qualifications and Experience:

Required Experience

  • 2-4 years’ experience in business management or community development
  • Experience in administration, operations, marketing and sales
  • Experience in social media management and tools

Required Skills

  • Excellent interpersonal communication skills and leadership/team-building abilities
  • Skilled in MS Office suite
  • Content management skills in Facebook, Twitter, and LinkedIn

Personal Attributes

  • Organized & results-focused
  • High attention to detail and accuracy of information
  • Honest and trustworthy
  • Proactive, positive, and outgoing
  • Respectful and discerning
  • Flexible and ability to adapt to change

Additional Desired Qualities

  • Understanding of the coworking model or experience working within a coworking space
  • Experience in event/workshop planning and creative ability to support members in animating the space
  • Skilled in WordPress, Google AdWords, Hootsuite, Google Analytics

 

To apply, please email as one PDF a cover letter and resume with subject line “Coworking Community Manager” to info@theamp.space by July 14th, 2019.

All qualified applicants are invited to apply.  We thank all applicants, however we will only contact those applicants selected for an interview.

Upload your CV/resume or any other relevant file. Max. file size: 32 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.